Superior Double or Twin Room
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Hotel · Chiang Mai · Chiang Mai Province
The Empress Hotel
A 4-star stay near Chiang Mai's night market, with a pool, sauna, and breakfast buffet that guests consistently praise.
- Outdoor pool, sauna, and steam room
- Breakfast buffet with wide variety
- 24-hour reception and express check-in/out
8.6
Great
1149 reviews
Booking.com 8.6 · 1149 reviews
About
The Empress Hotel
The Empress Hotel is a 4-star property on Chang Klan Road, a 5-minute walk from Chabad House Chiang Mai and about 2.5 km from Mueang Mai Market. The hotel offers an outdoor swimming pool, a sauna, a steam room, and a fitness centre, along with a restaurant and poolside snack bar.
Guest reviews consistently highlight the breakfast buffet, the helpfulness of the staff, and the convenient location near the night market. The hotel also provides practical services like a paid airport shuttle, car hire, laundry, and a business centre.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Highly praised staff — Guests repeatedly mention the helpfulness and friendliness of the team, from the front desk to the breakfast manager.
- Excellent breakfast buffet — The breakfast is a frequent highlight, described as superb and with a wide variety of options.
- Great location for the night market — A short walk from Chabad House Chiang Mai and near the night market, with Iron Bridge also within a 10–15 minute walk.
- Good value for money — Several guests note the hotel offers good value, especially when factoring in the amenities and service.
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Worth weighing
4 to weigh- Inconsistent experiences for some — While most guests are satisfied, a couple of reviews note a less positive stay, including one who checked out right after breakfast.
- Facilities score below other categories — The Facilities rating (7.5) is the lowest category, suggesting the physical amenities may not be as strong as the service or dining.
- Check-in window ends at 23:30 — If you arrive late, the front desk is 24-hour, but the official check-in window closes at 23:30, so plan your arrival accordingly.
- No pets allowed — The hotel does not accommodate pets, which may be a consideration for travellers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double or Twin Room
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Executive Double or Twin Room
- 2 Single beds
- Shower
- Air conditioning
Executive Suite
- 1 King-size bed and 1 Sofa bed
Family Suite
- 1 King-size bed
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/out
- Lift
Pool & Wellness
- Outdoor swimming pool
- Children's pool
- Sauna
- Steam room
- Fitness centre
Dining
- Restaurant
- Poolside snack bar
- In-room breakfast
- Packed lunches
- Special diet menus
- Happy hour
Services
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Currency exchange
- ATM/Cash machine
- Hairdresser
Business
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Room Features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Flat-screen TV
- Ironing facilities
- Free toiletries
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 1,149 reviews
Booking.com · 8.6 · 1149 reviews
8.6Verified guest“Nice place with free Wi-Fi, a restaurant, a poolside snack bar, and excellent 24-hour service. The staff quickly resolved a room issue during my first stay. Highly recommend.”
8.6Verified guest“The hotel has a quiet atmosphere. Rooms are well-equipped and new with one bed, and the staff are very friendly. Breakfast is superb with lots of options.”
8.6Verified guest“I thoroughly enjoyed this wonderful and gorgeous accommodation with hospitable staff, especially the front desk manager and breakfast manager.”
8.6Verified guest“There wasn't much we liked. We checked in late and checked out right after breakfast.”
8.6Verified guest“Efficient service and a good location, near the night market.”
8.6Verified guest“Comfortable stay, friendly staff, great amenities, including a lovely breakfast buffet with a wide range of options and a fitness centre perfect for unwinding after a day of exploring.”
04 — Location
Getting around Chiang Mai
The property sits in Chiang Mai.
Night Market: Located near the night market, you can walk there in about 5–10 minutes. Guests mention it's handy for shopping and food stalls.
Iron Bridge: A 10–15 minute walk from the hotel, as noted by a guest, making it a pleasant stroll for a landmark visit.
Wat Doi Suthep: Within a quiet area near local restaurants, the famous temple is mentioned as being close by, though exact distance isn't specified.
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, Chiang Mai Province, 50100, Thailand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 286 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:30, and check-out is at 12:00.
Does the hotel have parking?
Yes, parking is available on site.
Are pets allowed?
No, pets are not allowed at the hotel.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
What dining options are available?
The hotel has a restaurant, a poolside snack bar, and offers in-room breakfast. Guests particularly praise the breakfast buffet.
Does the hotel have a fitness centre?
Yes, there is a fitness centre on site.
Are there family-friendly facilities?
Yes, the hotel provides cots, babysitting/child services, and a children's pool.
The bottom line
The Empress Hotel earns its strong guest rating through a combination of attentive staff, a celebrated breakfast spread, and a location that puts you close to Chiang Mai's night market without being in the thick of it. The Facilities score is the weakest point, and a minority of guests have had less positive stays, but for most travellers this is a reliable, well-rounded option.
8.6Solid 4-star choice in Chiang Mai, backed by strong service and dining.
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